Refund and Returns Policy

  • Return and Refund PolicyThank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.
    1. Eligibility for Returns and Exchanges
    • Time Frame: You may return or exchange items within 14 days of receiving your order.
    • Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
    • Non-Returnable Items: The following items are not eligible for returns or exchanges: Innerwear and other similar items.
    1. How to Initiate a Return or Exchange
    1. Contact Us: Email us or send a details from Contact Us form or call us to request a return authorization. Please include your order number and the reason for the return.
    2. Return Authorization: We will provide you with a return authorization number and instructions on how to return your item.
    3. Shipping: Pack the item securely, and include a copy of your receipt and the return authorization number. Ship it to the address provided in the return instructions.
    1. Refunds
    • Processing Time: Once we receive your returned item, we will inspect it and process your refund within 5 business days. Refunds will be issued to the original payment method.
    • Shipping Costs: Shipping costs are non-refundable. You will be responsible for the cost of return shipping unless the return is due to an error on our part.
    1. Exchanges
    • Availability: Exchanges are subject to availability. If the item you wish to exchange is out of stock, we will process a refund instead.
    • Processing: If you are exchanging for a different size or color, please follow the return instructions and place a new order for the desired item.
    1. Damaged or Defective Items

    If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

    1. Changes to This Policy

    We may update this policy from time to time. Please review it periodically for any changes. Your continued use of our site or services after such changes constitutes your acceptance of the new policy.

    1. Contact Us

    If you have any questions or need further assistance, please contact us at:

    Thank you for choosing Shreeji Selection. We appreciate your business!

     

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